We ship orders received Monday through Thursday within 1-4 days via United States Postal Service (USPS) or FedEx. Orders received on weekend days (Friday, Saturday, and Sunday) will be shipped the following business day (Monday), excluding major holidays.
Orders placed on a federal holiday will be shipped the following business day.
Currently, we only ship within the United States (50 states).
FedEx delivery is only Monday to Friday, and not weekends and holidays. While it is called 2Day Delivery, please take in to account processing time and weekends.
Shipping Update as of 4/1/2021 - Please read prior to reaching out to us
If your package hasn’t arrived: Please note USPS shipping has been inconsistent due to COVID. Delivery can take between 1-14 days, and up to 28 days in rare cases. Your package is not considered lost or missing until 28 days have past.
Upon shipment of your order, we sent you a tracking code. If you did not receive it, please check your spam for emails from “MPC”.
Orders typically ship within 1-4 business days via USPS. If after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund your order.
If your tracking number hasn’t updated: Please note, tracking numbers can take up to 48 hours to update or more, if USPS doesn’t scan the item at the first location.
FedEx: Delivery is only Monday to Friday, not weekends. 2Day guarantee is 2 working business days. Orders may not be shipped out on the day it is placed and may take up to 4 days to be processed and shipped.
Melted gummies: Gummies don’t always do well in hot climates especially sitting in mailboxes or outside for extended periods of time. We mention this on the product page, at checkout, and upon confirmation, that My Pain Center is not responsible for heat damage. If your gummies have melted into a (delicious) gummy blob, a quick remedy is to scoop out the gummies and spread it out evenly on a plate. Place in the freezer for up to 1 hour. Once frozen, cut into equal pieces. Precise dosing requires a gram scale.
Cancelling Orders: We can cancel orders as long as it has not been shipped out yet. Cancelling orders over the value of $100 will have a 6% non-refundable fee.